To take the true measure of a company, you have to talk to the clients first.
We Generate Results for Our Customers
We generate results for our customers
Sleep Tight
“Our small law firm spent several years trying to find the right fit for our accounting and bookkeeping needs. We hired full and part time employees, outsourced to big and small accounting groups, and even tried to handle it ourselves. Nothing seemed to click until we were fortunate enough to meet Virginia and her team.
In just a matter of days Virginia put into place a strategy for addressing our most critical needs, while simultaneously streamlining our accounts and processes moving forward. We were finally able to turn our full attention back to running our business and serving our clients, knowing the books and the billing were in confident hands. Virginia and her team are professionals who aren’t just focused on providing a service, they are truly invested in helping their clients actively grow and become more successful.”
David Dale, Partner
Outsourced Comprehensive Finance & Accounting
“Virginia McGann is a consultant with us. She inherited a big mess and has done a great job cleaning up the financial aspects of our organization.
She is very hardworking, bright, honest so she was able to tackle this financial problems that we had.”
Jim Neylon, Board President
Illinois Manufacturing Foundation
Outsourced Sleep Tight
“Anyone looking for a strategic partner to figure out how to help them move forward, they will get it done and get it done effectively. If there is an issue – which often happens in a small business – this is one of their critical strengths. They find the solution. That has been important to me.
I come from a large corporate background and having resources of people. So when I realized that I don’t have that army of people to do things, it was great that I can turn to their team and they can fix it for you. They are certainly resolution oriented.
They have become a part of my business and not just a service representative. I can count on them to be just as responsive as one of my employees. They are a team member. Highly personalized.”
Gilbert Melott, Principal
Business Certification
“They do it all. I don’t know if anyone else could take it over. It’s not as easy as people think to get certified.
With what I do – anything to do with construction, or selling something to the city or state – there’s a lot of paperwork if you want to work under the minority contractor status. And the company is put in a precarious position if it’s not done right.
They do all my minority paperwork for the city and the state. That’s their world, they understand it. Someone else taking it over might not understand the process and the requirements.”
Mike Seay, President
Allstate Concrete Cutting
Certified Payroll
“We were experiencing growing pains and got a referral from the Illinois Tollway to Integrated Back Office Solutions (formerly Value Management Resources) to help with our Certified Payroll compliance. While discussing our back office processes, Virginia suggested ways for us to automate much of our financial work from both the field and in the office.
We are now integrating a new payroll platform with a robust accounting system. We look forward to more and better data to manage our growth to the next level.”
Lizzette Medina, Founder & CEO
“Virginia McGann is a consultant with us. She inherited a big mess and has done a great job cleaning up the financial aspects of our organization.
She is very hardworking, bright, honest so she was able to tackle this financial problems that we had.”
“There is vulnerability and fear when opening your financial records to “outsiders”. IBOS never made me feel bad about the poor bookkeeping and pure chaos of our books. The team took an assessment of my business and gave me a plan to attack it.”
“I first met Virginia and her team through the Pro Bono Committee of the Turnaround Management Association. I was working with a non-profit organization through TMA’s pro bono program and Virginia expressed interest in assisting as an opportunity to “give back” in exchange for her own good fortune. Since then, we have successfully worked together on several projects. Virginia and her team are hardworking, insightful and available, all attributes I admire and the type of people I enjoy working with.”
“We joined Virginia and hear team in the review and evaluation of a municipality client’s fiscal planning and budget practices over the past two years. Our experience with the firm was excellent. We were impressed by their ability to hit the ground running, quickly assessing and reviewing a complex set of facts in a very short period of time. They worked with staff to brief local officials on a set of policy and budget recommendations to improve both reporting and management actions. Further, Ms. McGann worked closely with staff to provide a useable and practical set of guidelines to assist in day-to-day implementation of the recommendations.”
“Very responsive, hands-on, can-do attitude, enthusiastic. They welcome a challenge and help you problem-solve through it. Our financials were a mess to be honest – we ended up outsourcing payroll for a short period and it was a nightmare. In hindsight, I didn’t need a software program, I needed technical support and I didn’t know enough to make that distinction. They provided great technical support. They provided the type of services that we needed that I thought the payroll company was going to provide and didn’t. They would look at our bills and say you are getting overcharged for these services. They helped me realize that I made a bad decision without coming out and saying that! Never made us feel that we had a silly question. They’re a wonderful resource for us.”
“I highly recommend Virginia McGann and the team at Back Office Services for their proficiency in bookkeeping and financial operations, particularly in the complex domain of insurance brokerage rollups. Their ability to seamlessly integrate multiple entities and reconcile disparate financial systems was instrumental in transforming fragmented data into unified, actionable financial reporting.
BOS brings a combination of strategic insight and operational precision. The team expertly navigated the intricacies of consolidating financials across various brokerage acquisitions, ensuring consistency in accounting standards, accurate intercompany eliminations, and timely reporting. Their work enabled leadership to gain a clear, consolidated view of performance metrics, cash flow, and profitability across the entire rollup structure.
Back Office Services not only delivered robust financial reporting frameworks but also implemented scalable processes that support ongoing growth and compliance. Their attention to detail, responsiveness, and deep understanding of the insurance sector make them an invaluable partner for any organization undergoing consolidation or seeking to elevate its financial operations.
For any insurance brokerage or financial services firm looking to streamline post-acquisition integration and build reliable reporting systems, Virginia McGann and Back Office Services are the team to trust.”